1. Introduction

At Project Metanoia, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website, purchase our digital products, or book coaching sessions.

2. Information We Collect

We may collect the following types of information:

• Personal Identity: Name, email address, and phone number (provided by you during checkout or booking).
• Transaction Data: Details of the products or services you have purchased. Note: We do not store your credit card or payment information. All payments are processed securely through third-party encrypted gateways (e.g., Stripe/PayPal).
• Technical Data: IP address, browser type, and cookies to help us improve website functionality.

3. Session Confidentiality

We understand the sensitive nature of anxiety recovery coaching. All information shared during private 1:1 coaching sessions is held in strict confidence. We do not record sessions without your explicit permission, and we do not share session details with any third parties unless required by law or in a life-threatening emergency.

4. How We Use Your Data

We use your data solely for:

• Processing your orders and delivering digital downloads.
• Scheduling and managing your coaching appointments.
• Sending you important account updates or recovery resources (only if you have opted in).

5. Cookies

Our website uses cookies to enhance your browsing experience, such as keeping you logged in or remembering your cart items. You can choose to disable cookies through your browser settings, though some site features may not function properly.

6. Contact Us

If you have any questions about this Privacy Policy or wish to request the deletion of your data, please contact us at:

📧 support@projectmetanoia.com